Customer App - Zoho Assist 1.36.1
Free Version
Publisher Description
Customer App - Zoho Assist - Customer App for Secure, Live Mobile Support Directly from a Technician.
Get quality remote support for your mobile device directly from a technician. The Zoho Assist - Customer app allows technicians to provide remote support, to your devices, through screen sharing and chat features. The remote control feature is available for Samsung and Sony devices, by default, and if you own a device from the below list, you can install the Add-Ons we have made available on the PlayStore, to allow the technician to remotely control your device.
The Add-On supported manufacturers are:
Lenovo, Cipherlab, Cubot, Datamini, Wishtel and Densowave.
How to start a remote session:
Step 1: Download and install the Zoho Assist - Customer app.
Step 2.a: The technician will send you an email containing an invite to the remote session. Click the link on the email and open it with the Customer app to get your remote support session started.
(OR)
Step 2.b: Instead of sending you an invitation link, the technician can additionally send you the session key directly. Open the Customer app and enter the session key to start the remote support session.
Step 3: After your consent, the technician will remotely access your device to provide support. The technician will additionally be able to chat with you securely. Touch the back button (either on the top-left or the native back button) to end the session anytime.
Unattended access:
Incase you wish to give unattended access to your technician, enrol your device with a a single click using the deployment link. Your technician will share the link and can access the device anytime without any effort from your side. Additionally you can enable or disable the enrolment temporarily or permanently remove unattended access permission for the device.
Features:
- Share your screen securely with the technician
- In case of a Samsung or Sony device, allow the technician to control your device remotely.
- Pause and resume screen sharing and access anytime.
- Chat directly with the technician right from the app.
Disclaimer: This app uses the Devices Administrator permission on your device in order to facilitate remote control and screen sharing. Please contact assist@zohomobile.com for further clarifications.
About Customer App - Zoho Assist
Customer App - Zoho Assist is a free app for Android published in the PIMS & Calendars list of apps, part of Business.
The company that develops Customer App - Zoho Assist is Zoho Corporation. The latest version released by its developer is 1.36.1.
To install Customer App - Zoho Assist on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-03-05 and was downloaded 10 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Customer App - Zoho Assist as malware as malware if the download link to com.zoho.assist.agent is broken.
How to install Customer App - Zoho Assist on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Customer App - Zoho Assist is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Customer App - Zoho Assist will be shown. Click on Accept to continue the process.
- Customer App - Zoho Assist will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
