Customer App - Zoho Assist1.48
Publisher Description
Customer App for Secure, Live Mobile Support Directly from a Technician.
Get high-quality remote support for your mobile device with the
Zoho Assist – Customer app
. Technicians can securely access your device to troubleshoot issues in real time. Whether it's remote support or unattended access, the app ensures a smooth support experience—anytime, anywhere.
Disclaimer:
This app uses the Device Administrator permission on your device in order to facilitate remote control and screen sharing. Please contact assist@zohomobile.com for further clarification.
To report a scam or suspicious activity, visit our https://www.zoho.com/assist/report-a-scam.html page.
To join a Remote Support session
Step 1: Download and install the Zoho Assist – Customer app from the Play Store.
Step 2: Join the session by either opening the invitation link sent by the technician via email, or entering the session key provided by the technician directly in the app.
Step 3: After granting consent, the technician will securely access your device to provide support. You can end the session at any time by simply tapping the back button.
Unattended access
You can easily enroll your Android device for unattended access by your trusted technician at any time. Simply click the deployment link shared by your technician to grant them seamless access without any further action required on your part. You can also enable or disable unattended access whenever needed.
Features
- Share your screen securely with the technician.
- Get remote assistance with full device control.
- Pause or resume screen sharing and access anytime.
- Send and receive files in any format during the session.
- Chat instantly with the technician within the app.
About Customer App - Zoho Assist
The company that develops Customer App - Zoho Assist is Zoho Corporation. The latest version released by its developer is 1.48.
To install Customer App - Zoho Assist on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-08-31 and was downloaded 22 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Customer App - Zoho Assist as malware as malware if the download link to com.zoho.assist.agent is broken.
How to install Customer App - Zoho Assist on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Customer App - Zoho Assist is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Customer App - Zoho Assist will be shown. Click on Accept to continue the process.
- Customer App - Zoho Assist will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
Program Details
System requirements
Download information
Pricing
Version History
version 1.48
posted on 2026-08-31
With this update, the Customer App is now fully compatible with Android 16, ensuring a smooth and stable remote experience.
Additionally, your support team can now remotely view and control Zebra enterprise devices directly through the Zoho Assist Customer App, making it faster and easier to diagnose and resolve issues without being on-site.
version 1.47
posted on 2026-08-31
With this update, navigating Android TV devices during a remote session feels effortless with DPAD support. On Android 15 and above, screen lock transitions are now handled more seamlessly, if the screen locks during a session, simply unlock the device and re-grant the screen sharing permission to continue.
version 1.46.1
posted on 2026-07-23
Bug fixes and performance enhancements
version 1.46
posted on 2026-06-26
In this version, Zoho Assist now supports streamlined device setup via Mobile Device Management (MDM) including Microsoft Intune and ManageEngine MDM, offering zero-touch enrollment (unattended access device configuration) and automated permission management that give IT admins greater flexibility and control over the deployment and management of remote support devices at scale.
version 1.45.1
posted on 2026-06-09
Bug Fixes and Performance Enhancement
version 1.44
posted on 2026-03-17
With this update, your screen-sharing sessions are monitored in real time to help detect potential scams, and the session pauses for your confirmation if suspicious activity is identified. Additionally, image streaming has been optimized to deliver smoother performance.
version 1.43.8
posted on 2026-02-03
In this update, Zoho Assist expands its data centre support and compatibility for improved performance and compliance.
version 1.43.7
posted on 2026-01-09
version 1.40
posted on 2025-01-21
Pushyme and FCM changes.
Additionally, Bug Fixes and Performance Enhancement.
version 1.39
posted on 2024-12-16
Enhanced Privacy During Remote Sessions
For your safety and privacy, we've introduced a mandatory Do Not Disturb mode whenever you join a remote support session. This ensures that no notifications or sensitive information appear on your screen during the session. Stay focused, stay secure!
